wah! i never been so happy b4 haha!.. to be able to come online.... wah i spent 3 hr on fixing the modem. I kept trying to install the modem but the installer keep auto shut down for no reasons, somemore the service pack 2 is drving me nuts... arhZ... until.... a MIRACLE happen! the installer finally decide to work! lol!.... I am so happy!! hehe haha HAHA